Worm found in imported milk powder, no compensation until worm’s nationality checked


(From QQ news) Many Chinese parents have switched to imported milk powder after the 2008 Chinese milk scandal and other subsequent milk scandals. To guarantee babies’ health, parents don’t mind spending extra money on imported milk powder, many even travel to HK or ask friends in foreign countries to bring back milk powder.

However, not all imported milk powder are safe. Mr Wang recently bought a can of Frisolac milk powder imported from Netherland for his baby, only to discover a live worm among the powder the next day. Mr Wang immediately contacted Frisolac’s distributor in Qingtao, who resolved to accept return and compensate another can of powder. Wang disagreed with the settlement and asked for higher compensation, at which the distributor rejected unless Wang could prove that the worm actually comes from Netherland.

"I bought a Frisolac milk powder a few days ago, there was a live worm in it, so disgusting that the worm was burrowing through the powders, and there was sticky worm wastes on the cover.” Wang reported on Oct 29th. Reporter then paid a visit to Wang’s home. The can was half open with a long, meshed thing hanging under the foil seal. A live worm of about 2 cm was wriggling among the powders. Reporter used the spoon to stir around and found more meshed materials deeper into the powders, not sure if they are wastes or eggs.

Wang told reporter that he found the worm on Oct 24 when he was preparing morning milk for his 15 days old baby. He bought the milk powder imported with original packing for 239 yuan at a nearby Lotus supermarket on Oct 20th and didn’t open it until Oct 22nd. “The baby has to have good quality milk powder being so young, so I bought Frisolac for its renowned reputation. Never think that there will be worm in it. My baby is so young, what if he got infected by the worm eggs?” Said Wang worriedly.

Wang contacted Frisolac’s distributor in Qingtao who didn’t send inspector to come over until two days later. Judging from the amount of the worm wastes in the can, inspectors confirmed that the worm has been living within before the can was open. On Oct 28th, Wang contacted Frisolac distributor again and recorded their conversation. In the recording, distributor said they were willing to accept return but only for a smaller pack since the powder had been opened and used. When Wang questioned why there was worm at all in the powder and requested higher compensation, the distributor changed tone: “our original packing milk powder are completely manufactured in Netherland, can you prove that the worm in the powder is from Netherland? Prove it to me! I will fulfill your requested compensation as long as you can prove that!”

Reporter contacted Frisolac China’s spokesperson Ms Huang on Oct 29th. “The whole manufacturing process of Frisolac milk powder from milk sourcing to packing is conducted in Netherland; with strict high temperature sterilization and vacuum packing, there shouldn’t be possible living condition for life.” Said Ms Huang, “but considering consumer’s benefit, we have decided to send the powder back to Netherland for inspection since opened milk powder can’t be inspected in China. Or we can ask biological detection institutes in Beijing or Shangdong Province to render the inspection to see if the worm belongs to Dutch or Chinese species. Once proven, we will compensate consumer accordingly.”

Ms Huang also said that the worm found in Wang’s powder looked very like those from rice, and generally speaking high nutritious products will attract worms if not properly preserved.

  1. Bullshit. Those chinks probably counterfeited it and pretended it came of the Netherlands.

      1. Oh, really? Ever used a compass? Invented in China. Read a print news paper? Both the printing press and paper were developed in China before the West made them. Gunpowder, too, of course. And bulkhead-segmented ships. They also had more efficient agriculture than the west for centuries until we caught up and developed various machines to do it.

        If you want to talk recent history, Japan (you did say “Asians”) was very important in developing video games, and Japanese companies are still important in various technology sectors (notably, Toyotas are still considered better cars than most of what’s made in America). Though China fell behind significantly in the 20th century, they do have novel ideas, for example, this: http://www.homelandsecuritynewswire.com/elevated-super-bus-solve-beijings-traffic-woes

        And don’t forget that a huge number of scientists and engineers have come from China, Japan, South Korea, India and various other Asian countries. If you look at many successful Silicon Valley companies, you’ll find plenty of people of Asian descent, both recent arrivals and second- and third-generation immigrants.

        Oh, and by the way, the United States, my country and a “Western” country, jumpstarted its revolution through stolen machine designs from Britain, among other things.

  2. A correction: it’s spelled Qingdao, not Qingtao.

    @DHWD Counterfeiting is a possibility, but not a certainty. We don’t know where the worm came from, that’s what the company is ostensibly trying to find out. Though, really, the claim that they have to prove the worm entered the milk powder in the Netherlands strikes me just as a common Chinese negotiating tactic. None of this discussion calls for the use of racial slurs, however.

    1. That is so true. Chinese people are such liars and love to sue people! Those slit eyes have no morals or decency. I happen to be part Dutch and Dutch people are the purest and most upright race!

      Those Chinky theives dare to accuse the Dutch?! The Netherlands is a peaceful country that has not harmed others – unlike those yellow apes.

      1. Did you read my comment before you decided to post. Perhaps you didn’t understand what I meant when I said, “None of this discussion calls for racial slurs.” I know many “slit eyes” as friends. When I referred to a “common Chinese negotiating tactic” I was not passing judgment, merely noting a cultural difference in how negotiation is done.

        If you are going to troll me, at least have the decency not to begin the comment as if you are agreeing with me. That goes beyond a little fun and games. Replying to a post as if you agree with me and the proceeding to post a racist rant, after I specifically say something against racism goes beyond simply fun-and-games trolling and has made me so angry that my fingers are shaking as I write this. I am a human being, and so are the people you call “yellow apes”. If you presume to hate them so much as to think of them as less than human, then I hate you. So, please, read the entire comment and think about it before you reply next time.

          1. 五毛党, or “50 cent party” apologize for the Chinese government and the CCP. I see no government or Party involvement in this story, and my argument was against racism, not anti-Communist or anti-government sentiment. Just as you should not consider a people as less than human, you should not confuse people with their government, or the ruling party of said government.

            I am done with this thread of the conversation. You are obviously beyond reach.

    1. There’s a few reasons. It is true that some Chinese have gotten the notion that milk powder is better than breast milk, so they prefer it. But I think a bigger issue is the huge number of Chinese work in the cities and leave their children at home to be raised by grandparents (it’s not easy to raise children in a factory dorm, especially when your household registration prevents that child from receiving education or social services in the city), which means the mother simply isn’t around to breast feed.

      Don’t be too quick to judge people based on something you think is obvious. Especially from the other side of the world.

        1. I was talking about the general trend toward using milk powder in China. I don’t know anything about the individuals involved in this case, and because of that I will not judge them. For all we know, the child’s mother can’t produce enough milk, or has a medical condition that makes her milk unsafe. I try to avoid judging people I don’t know anything about.

          1. Hey for all we know there’s worms in the breast milk too

            Let me judge for you. Imported milk powder is like a western English teacher in China. It pleases the customer and may or may not have beneficial effects. The perceived quality of domestic milk powder, much like teachers, is that it can not stack up to the perceived reputation for quality of milk powder and education abroad. How many times have you been asked why you are so tall (long) or why your nose is so big? For me it was a steady diet of milk powder and worms.

            1. Yes, there is a perception that milk powder is better and that perception is false. I would not compare it to Western English teachers because exposure to a native speaker really can help when learning another languag (though you are right when considering the schools who specifically look for white teachers, and don’t particularly care if they are native speakers).

              What I object to is not your characterization of Chinese society’s view of breast milk. I object to you assuming that this particular family’s use of milk powder is due exclusively to those views, when you know nothing about them or their reasons for using powder. They mother could very well have a condition that makes her milk unsafe ( http://en.wikipedia.org/wiki/Breastfeeding_difficulties#Health_of_the_infant ), and someone who can afford imported milk powder may not be able to afford a wet nurse.

              So, these people may use powder for the wrong reasons, or we may not. We simply don’t know.

  3. C’mon. When you come back and say “prove it’s a Netherlands worm,” you’re pretty much saying “we know we counterfeit to inflate profits, and we’re angry that you can prove it.”

    Unlike their Chinese counterparts, Netherlands manufacturers don’t cut corners with HAACP rules — for moral, legal, and cultural reasons.

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