August 7th, 2010 | By Key | News
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March 19th, 2010 | By Annie Lee | News
January 2nd, 2011 | By Annie Lee | News
(From QQ news) Many Chinese parents have switched to imported milk powder after the 2008 Chinese milk scandal and other subsequent milk scandals. To guarantee babies’ health, parents don’t mind spending extra money on imported milk powder, many even travel to HK or ask friends in foreign countries to bring back milk powder.
However, not all imported milk powder are safe. Mr Wang recently bought a can of Frisolac milk powder imported from Netherland for his baby, only to discover a live worm among the powder the next day. Mr Wang immediately contacted Frisolac’s distributor in Qingtao, who resolved to accept return and compensate another can of powder. Wang disagreed with the settlement and asked for higher compensation, at which the distributor rejected unless Wang could prove that the worm actually comes from Netherland.
"I bought a Frisolac milk powder a few days ago, there was a live worm in it, so disgusting that the worm was burrowing through the powders, and there was sticky worm wastes on the cover.” Wang reported on Oct 29th. Reporter then paid a visit to Wang’s home. The can was half open with a long, meshed thing hanging under the foil seal. A live worm of about 2 cm was wriggling among the powders. Reporter used the spoon to stir around and found more meshed materials deeper into the powders, not sure if they are wastes or eggs.
Wang told reporter that he found the worm on Oct 24 when he was preparing morning milk for his 15 days old baby. He bought the milk powder imported with original packing for 239 yuan at a nearby Lotus supermarket on Oct 20th and didn’t open it until Oct 22nd. “The baby has to have good quality milk powder being so young, so I bought Frisolac for its renowned reputation. Never think that there will be worm in it. My baby is so young, what if he got infected by the worm eggs?” Said Wang worriedly.
Wang contacted Frisolac’s distributor in Qingtao who didn’t send inspector to come over until two days later. Judging from the amount of the worm wastes in the can, inspectors confirmed that the worm has been living within before the can was open. On Oct 28th, Wang contacted Frisolac distributor again and recorded their conversation. In the recording, distributor said they were willing to accept return but only for a smaller pack since the powder had been opened and used. When Wang questioned why there was worm at all in the powder and requested higher compensation, the distributor changed tone: “our original packing milk powder are completely manufactured in Netherland, can you prove that the worm in the powder is from Netherland? Prove it to me! I will fulfill your requested compensation as long as you can prove that!”
Reporter contacted Frisolac China’s spokesperson Ms Huang on Oct 29th. “The whole manufacturing process of Frisolac milk powder from milk sourcing to packing is conducted in Netherland; with strict high temperature sterilization and vacuum packing, there shouldn’t be possible living condition for life.” Said Ms Huang, “but considering consumer’s benefit, we have decided to send the powder back to Netherland for inspection since opened milk powder can’t be inspected in China. Or we can ask biological detection institutes in Beijing or Shangdong Province to render the inspection to see if the worm belongs to Dutch or Chinese species. Once proven, we will compensate consumer accordingly.”
Ms Huang also said that the worm found in Wang’s powder looked very like those from rice, and generally speaking high nutritious products will attract worms if not properly preserved.
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